Cookie Policy

This Cookie Policy explains how Havana Fortuna Casino uses cookies and similar technologies on our website (the “Site”). It covers what cookies are, why we use them, how third parties may set cookies through our Site, and the choices you have to manage your preferences.

By using the Site, you agree that we can place cookies on your device in line with this policy and applicable law. Where required, we will ask for your consent before placing non-essential cookies.

What Cookies Are (And Why They Matter)

Cookies are small text files that a website stores on your computer, phone, or tablet when you visit. They help the Site “remember” things like your preferences, your session status, and how you move through pages, so your experience feels smooth, secure, and consistent.

Some cookies last only while your browser is open (session cookies). Others stay longer to remember you for your next visit (persistent cookies). Similar technologies may also be used, such as pixels, tags, or local storage, and they work in comparable ways.

How We Use Cookies to Improve Your Experience

We use cookies to support fairness, security, momentum, and overall usability while you browse, play, and manage your account. Depending on how you use the Site, cookies may help us:

• Keep you signed in and maintain secure sessions
• Protect the Site against fraud, abuse, and suspicious activity
• Save preferences like language, region, and basic display settings
• Measure Site performance so pages load faster and work reliably on mobile
• Understand which pages and features are most useful, so we can improve navigation and content
• Show relevant messages, including promotions, where permitted and based on your choices

Cookies do not give us access to your device, and they do not “run programs.” They simply store and send back small pieces of information to support the functions described above.

The Main Types of Cookies We Use

Different cookies serve different purposes. Here’s a straightforward breakdown of what you might see on the Site.

Essential Cookies: The Non-Negotiables for Security and Functionality

Essential cookies are required for the Site to work. They enable core features like secure logins, account access, fraud prevention, and basic page functionality.

If you block these cookies, parts of the Site may not function correctly, and some areas may become unavailable.

Functional Cookies: Your Preferences, Remembered

Functional cookies help the Site remember choices you make, such as your settings and preferences. They are designed to make the experience feel more personalized and consistent across visits.

If you disable functional cookies, the Site will still work, but you may need to reselect preferences each time you return.

Performance and Analytics Cookies: Making the Site Faster and Smoother

Performance cookies help us understand how visitors use the Site, such as which pages get visited most, how long pages take to load, and whether users run into errors. These insights help us improve speed, reliability, and overall design.

We use this data in an aggregated way when possible, focusing on improving performance rather than identifying you personally.

Marketing Cookies: Relevant Messages (Only Where Allowed)

Marketing cookies may be used to deliver content and promotional messages that are more relevant to your interests, measure campaign effectiveness, and limit how often you see the same message.

These cookies may be set by us or by third-party partners. Where required by law, we will request your consent before using marketing cookies.

Third-Party Cookies and Services: When Others Set Cookies

Some cookies on the Site may be placed by third parties that provide services we use to operate, secure, analyze, and improve the Site. For example, third parties may help with:

• Website analytics and performance measurement
• Fraud detection and security monitoring
• Payment processing support and checkout reliability
• Customer support tools such as live chat or help widgets

These third parties may collect information about your device and browsing activity across websites over time, depending on their practices and your settings. Their use of cookies is governed by their own privacy and cookie policies, not ours.

Your Choices: How to Manage, Disable, or Delete Cookies

You’re in control. You can manage cookies in several ways:

• Browser settings: Most browsers let you block cookies, delete existing cookies, or set rules for specific sites.
• Device controls: Some mobile devices allow additional tracking controls in system settings.
• Cookie preference tools: Where available on the Site, you can adjust cookie preferences for non-essential cookies.

If you disable or delete cookies, keep in mind that your experience may change. For example, you might be logged out more often, some pages may not remember your settings, and certain features may not work as intended.

Common Browser Instructions (Quick Guide)

Exact steps vary by browser, but you can usually find cookie controls under settings related to “Privacy,” “Site settings,” or “Security.” Look for options such as:

• “Clear browsing data”
• “Cookies and other site data”
• “Block third-party cookies”
• “Do not track” (where supported)

If you want the smoothest gameplay and account experience, allow essential cookies, then choose whether to enable functional, analytics, and marketing cookies based on your comfort level.

Consent: How We Handle It

Where required by applicable law, we ask for your consent before placing non-essential cookies (such as performance/analytics and marketing cookies). You can withdraw or update your consent at any time through your browser settings or any cookie preference tool we provide on the Site.

If you are using the Site from a location with stricter consent rules, you may see additional prompts or options.

How Cookie Preferences Can Affect Gameplay and Account Features

Cookie settings can impact how the Site behaves. If you block certain cookies, you may notice:

• Interrupted sessions or more frequent logins
• Slower troubleshooting when something doesn’t load correctly
• Limited personalization, such as saved preferences
• Reduced ability for us to detect unusual activity and keep accounts secure

For account-related information and general Site details, you can also visit our internal page.

Policy Updates: Keeping Things Fair and Current

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how the Site operates. When we make updates, we will revise the effective information on this page and may provide additional notice where appropriate.

We encourage you to review this policy periodically so you always have clarity on how cookies are used.

Questions or Privacy Requests: How to Reach Us

If you have questions about cookies, privacy, or how your information is handled, contact our support team by email at support@havanafortunacasino.com.

If you prefer quick answers, our support options may also include live chat and a frequently asked questions section on the Site. In the meantime, always play within your limits, use available controls like time-outs when you need a reset, and keep your experience balanced and secure.